House of Okaeri is a modern Asian wellness lifestyle brand creating skincare and body care rooted in everyday ritual.
Inspired by timeless Asian beauty traditions and botanical ingredients, our EU-formulated, vegan and cruelty-free products help you build simple daily practices that support healthy-looking, calm, radiant skin without complicated routines.
Most brands sell products as standalone solutions. House of Okaeri is built around ritual - small, repeatable steps that make consistency feel natural.
We also draw inspiration from multiple Asian traditions (including Japanese fermentation, Korean beauty ritual, and broader botanical heritage across Asia), translating those influences into modern formulas designed for EU standards and everyday use.
A product is what you use. A ritual is how you return to it.
House of Okaeri is designed as product and practice together. Each product is paired with a simple ritual; a small, repeatable sequence that helps you use it consistently.
If you have ever bought something “good for you” and then forgotten to use it, this is designed for you.
Start with the outcome you want most right now.
If you are unsure, use the Ritual Finder on the homepage; it matches you to the right ritual in one step.
Results vary by product and starting point, but here is a grounded timeline for consistent daily use.
In ritual-led skincare, consistency with the full sequence matters more than any single product used alone.
Start with the two steps that matter most for your main concern and build from there.
Most House of Okaeri rituals work in three minutes or less at their simplest, the express ritual versions on each collection page show exactly how.
Consistency with a minimal ritual always outperforms an elaborate one that gets skipped.
We ship within the European Union.For clarity, we group EU destinations into two zones:
If your country is not available at checkout, we do not currently ship to that destination.
Shipping costs and delivery estimates are shown at checkout before you place your order (and confirmed again in your order confirmation email).Delivery time = processing + shipping after dispatchDelivery times are made up of two parts:
(The Netherlands, Belgium, Germany, France, Luxembourg, Latvia, Austria, Denmark, Sweden, Slovakia, Czechia, Poland, Finland)
(Italy, Spain, Portugal, Ireland, Greece, Romania, Bulgaria, Croatia, Hungary, Slovenia, and other European Union countries)
Carrier delays can occur due to peak periods, weather, or public holidays.
We offer free standard shipping on qualifying orders:
(The Netherlands, Belgium, Germany, France, Luxembourg, Latvia, Austria, Denmark, Sweden, Slovakia, Czechia, Poland, Finland)
(Italy, Spain, Portugal, Ireland, Greece, Romania, Bulgaria, Croatia, Hungary, Slovenia, and other European Union countries)
If a free-shipping promotion applies, it will be shown automatically at checkout.
Where tracking is available, you will receive a tracking link by email once your order has been dispatched.
Carrier and tracking arrangements may vary depending on the fulfilment partner and destination.
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
If your delivery is delayed, missing, or arrives damaged, please contact us as soon as possible with your order number and (if relevant) photos of the parcel and products.We will investigate with the carrier and work toward a replacement or resolution.House of Okaeri remains responsible for your parcel until it is delivered to you.For full details, please see our dedicated Shipping & Delivery Policy linked in the website footer.
No, for all EU deliveries, no customs fees or additional import taxes apply.House of Okaeri is based in the Netherlands and your order ships within the EU single market without additional charges.
If you are ordering from outside the EU, please contact us before purchasing and we will advise on any applicable duties or charges for your location.
You may return eligible items within the return period specified in our Refund Policy.
To qualify for a refund, products must generally be returned unused, in their original condition and packaging.
For health and hygiene reasons, products that were supplied with a protective seal and have been unsealed after delivery may not be eligible for return where they are unsuitable for return once opened. This does not affect your rights if the item is faulty, damaged, or incorrectly supplied.
If you're unsure whether your item is eligible for return, please contact us before sending it back. We'll help you find the quickest solution.
For full details on returns, refunds, eligibility, and processing times, please read our Refund Policy.
If you wish to exercise your EU right of withdrawal, you can use our Withdrawal Form.
Your statutory rights as an EU consumer under the Consumer Rights Directive 2011/83/EU remain unaffected.
You can submit a complaint by emailing support@houseofokaeri.com or by using the contact form on this page. Please include your name, order number (if applicable), and a clear description of your complaint.
We will acknowledge your complaint promptly and aim to provide a substantive response within 14 days. If more time is required, we will let you know when you can expect our full response.House of Okaeri B.V. is not currently affiliated with a consumer dispute resolution board.
Product & Certification
We take a clean beauty approach: thoughtful formulas, plant-forward ingredients, and clear transparency without unnecessary fillers or vague claims.Across the House of Okaeri range, you’ll find botanical ingredients such as plant oils, plant extracts, waxes, butters, and floral waters chosen for real function (comfort, glow, softness, and barrier support), and formulated to meet EU standards.Where possible, we prioritise certified organic sourcing: 95% of our plant-based skincare ingredients are sourced from organic farming and are certified.
Every product page includes:
If you are pregnant or breastfeeding, we recommend checking with your healthcare professional before introducing any new skincare or wellness product, especially ingestible products.
For skincare, we provide full ingredient lists (INCI) on every product page so you can make an informed choice. For example, our dark spot formulas use Kojic Acid at <1% in line with EU cosmetic requirements.If you are avoiding certain ingredients during pregnancy/breastfeeding, such as retinoids (Vitamin A derivatives) or fragrance/essential oils. We recommend reviewing the INCI list carefully and patch testing first. If you’d like help choosing, contact us before purchasing and we’ll guide you to the best fit.
We take a clean beauty approach: thoughtful formulas, plant-forward ingredients, and clear transparency, without unnecessary fillers or vague claims.
Across the House of Okaeri range, you’ll find botanical ingredients such as plant oils, plant extracts, waxes, butters, and floral waters chosen for real function (comfort, glow, softness, and barrier support), and formulated to meet EU standards.Where possible, we prioritise certified organic sourcing: 95% of our plant-based skincare ingredients are sourced from organic farming and are certified.
Every product page includes:
No. House of Okaeri products are designed to support everyday wellbeing through ritual-led skincare and body care. They are not treatments for medical conditions and are not intended to diagnose, treat, cure, or prevent any disease.
Benefit language on product pages describes cosmetic outcomes; such as smoother texture, more even-looking tone, and nourished skin in line with EU cosmetic regulation. Wellness shots are food products, not medicinal products, and are not intended as substitutes for medical advice or treatment.
Kojic Acid is a naturally derived active associated with Japanese fermentation tradition.It works by inhibiting tyrosinase, the enzyme responsible for melanin overproduction; helping reduce the formation of new dark spots and supporting a more even-looking skin tone over time.
All House of Okaeri products containing Kojic Acid are formulated to comply with applicable EU requirements.
Not every product in our collection carries a certification.Where a product does carry a recognised certification or standard (such as ECOCERT or COSMOS), it will be shown clearly on that specific product’s label and product page.
If you don’t see a certification mentioned, it means that product has not been certified under that specific standard.
ECOCERT is an independent certification body that audits products against defined standards.COSMOS (COSMetic Organic and Natural Standard) is a cosmetics standard used by multiple certification bodies (including ECOCERT). COSMOS sets requirements that can cover areas such as:
A COSMOS certification mark (such as COSMOS Natural or COSMOS Organic) indicates that the product has been assessed against COSMOS requirements for that certification level.Important: COSMOS is not a blanket guarantee that a product is “free from synthetic chemicals.” Some restricted, approved ingredients may still be permitted under the standard.
No.Certification is a formal, audited status. Whether a product is certified depends on the specific formula and the certification process chosen by the manufacturer.For transparency, we list certifications product by product, and any specific claim (for example, “silicone-free,” “sulfate-free,” or a naturally derived percentage) is stated only where it is supported for that individual product.
Halal status is a product-by-product matter, not a collection-wide claim.Where a product has been certified Halal by a recognised certifying body, this will be stated on that product’s label and product page. If it isn’t shown, that product has not been certified under that standard.
If Halal certification is important to you, we recommend checking the specific product page before purchasing, or contacting us and we’ll confirm what is currently available.
Please review both the product label and the product page.They should contain consistent, product-specific information. If you notice any difference or you need confirmation of a certification or ingredient, contact us before use and we’ll help confirm.
For House of Okaeri, “clean beauty” is not a certification or legally defined standard.We use the term as a product-specific description of formulation choices and ingredient transparency.
Any specific claim such as “sulfate-free,” “silicone-free,” or a naturally derived percentage is stated only where it is supported for that individual product.
Where a product is vegan, it means the formula is made without any animal-derived ingredients, while still being held to the same performance standards as the rest of our range. As with our other claims, this is confirmed product by product rather than assumed across the whole collection; where it applies, it will be stated clearly on that product's label and product page.
If choosing vegan formulas matters to your ritual, please check the specific product page for confirmation before purchasing.
We do not make a collection-wide nut-free claim.
Where a product is described as nut-free, the claim is based on product-specific manufacturer documentation. Customers with a known allergy should review the full ingredient list and contact us before use, as individual sensitivities and manufacturing environments may differ.
Not necessarily.
As House of Okaeri grows and we introduce new products from different formulators and suppliers, some items may carry certifications (such as ECOCERT or COSMOS) and others may not.
We will keep product pages updated so you can always see what applies - product by product before you buy.